How it works

From content to your first conversation in one afternoon.

No IT project, no training. Three steps — and visitors to your site get an answer even on a Sunday at 10 pm.

Feed the bot

Import your website's content with one click, the bot reads your page copy and can answer from it right away.

Add your own material: FAQs, terms and conditions, price lists, guides. Anything you currently email customers, the bot can say on its own.

livebot.cz/app/knowledge

Import site content

www.your-company.comImport site content

18 of 24 pages loaded

Shipping and paymentDone
Frequently asked questionsDone
Returns and complaintsProcessing

Once it finishes, the bot answers from your own website.

Add one line of code

You paste the script into your site's template, just like an analytics tag. Anyone who's ever added Google Analytics can do it.

Works on WordPress, Shoptet and custom-built sites, anywhere you can paste a snippet of HTML. The widget loads asynchronously, so it won't slow your site down.

index.html — před </body>

<script src="https://www.livebot.cz/widget.js" data-klic="VAS-KLIC" async></script>

The bot answers, you step in

AI handles routine questions 24/7: opening hours, shipping, returns, specs. You're notified only when a human is actually needed.

Take over the conversation with one click, sort out the request, and hand the chat back to the bot. When you can't get to it, the bot takes a message with contact details.

Chat on your website

I need help with a complaint and I am not sure what to attach.

Let me pass this to a colleague. I am bringing them into the chat.

Jana has joined the chat

Operator console

Visitor is asking for a human

I need help with a complaint and I am not sure what to attach.

Take over

You see the whole conversation with the bot.

Where LiveBot can go

The widget is a single line of HTML, not a plugin, so it works anywhere you can paste a snippet into the page. Only the place to paste it differs. If you don't see your platform, find the one of three routes that matches it.

A field for custom code

Platforms with a ready-made field for HTML in the admin, look for “HTML codes”, “custom code” or “footer”. You never touch the template.

Shoptet
Wix
Squarespace
Webnode
Upgates
Eshop-rychle

The site template

The code goes into the template right before the closing </body> tag. On WordPress a code-snippet plugin will do it for you, so you never open a file.

WordPress
WooCommerce
Shopify
PrestaShop
Joomla
Drupal
Custom-built sites

Google Tag Manager

For when you can't or won't touch the site itself: a new Custom HTML tag with an all-pages trigger. The same route analytics takes.

Google Tag Manager
Any site with GTM

Not sure, or your platform isn't listed? Write to us and we'll help, deploying is one line of code, not a project.

Then you just watch what visitors are asking

The admin panel shows conversations, collected contacts and unanswered questions, pointers for what to add to the knowledge base so the bot can answer on its own next time.

Conversations

Complete chat history: what the AI resolved and where a human helped.

Contacts

Inquiries and messages with a name and email, ready to follow up.

Unanswered questions

A list of questions the bot didn't know. Fill the gap and it's done.

I want to try it